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Legal and privacy

How to request account deletion

Review the correct ways to request account deletion without sending passwords, payment cards, or sensitive secrets.

Updated

For: Owner, Admin

1. Open Account Deletion

  1. Open the public Account Deletion page.
  2. Read the summary before starting a request.
  3. Confirm whether you can still access IMPULSO or need to ask support by email.
Account deletion page in English

2. Prepare the information

  1. Use the account email and business or workspace name.
  2. Confirm that you want to delete the account and associated data.
  3. Do not send passwords, payment card details, or sensitive secrets.

3. Send the request only when ready

  1. If you can sign in, follow the path shown inside IMPULSO.
  2. If you cannot sign in, use the official support email shown on the page.
  3. Sending the request can start support review, so this article does not send the email for you.

Options you may see

Request account deletion by email

Means: Opens an email to request deletion.

Next step: Use it only when you are sure you want to start the request.

Sign in

Means: Opens IMPULSO sign-in if you still have access.

Next step: Use it to request from your account when possible.

Back to sign up

Means: Returns to account creation.

Next step: Use it if you reached this page by mistake.

Support email

Means: Shows the official support email.

Next step: Include account and business details, but not passwords or cards.