Invoices and payments

What happens if I edit a sent or paid invoice

Understand what changes once an invoice was sent or paid, and when to create a correction instead.

Updated June 30, 2026

For: Owner, Admin

1. Check the status before editing

Open the invoice from Invoices.
Look at the status next to the title.
If it is Draft, you can keep adjusting the invoice before sending it.
If it is already Sent or Paid, review the detail before trying to change it.

Check total, balance due, due date, and services.
If the customer needs a change, create a corrected invoice instead of changing the document they already received.
Use a clear note to explain what the new invoice replaces.
Do not record a payment until you confirm which invoice you will use for collection.

IMPULSO shows that a paid invoice cannot be edited.
Keep the original invoice so the payment history stays clear.
If there was a mistake, create a corrected invoice or document the adjustment according to your business process.
Review payment history before following up with the customer.

Draft: Means: You are still preparing the invoice. Next step: Edit and review before sending.
Sent: Means: The customer already received the invoice. Next step: Create a correction if the customer needs changes.
Partial Payment: Means: A payment exists, but a balance remains. Next step: Confirm the balance before correcting or collecting.
Paid: Means: The invoice has no balance due and cannot be edited from this flow. Next step: Review history or create a correction if needed.
Cancelled: Means: The invoice should no longer be collected. Next step: Create a new invoice if you need to bill again.